MOST POPULAR QUESTIONS

DO YOU CHANGE RETURNED PRODUCTS? 

Unfortunately we don’t offer exchanges, but products can be returned free of charge for a full refund within 14 days of your order being received. Keep in mind, that items must not be used or washed and product tags must also be included. You can find more information about returns here.

CAN I CHANGE MY ORDER ONCE IT'S CONFIRMED?

Sorry, but you can't change your order once it’s been paid for. If you’d like to add a product, place a separate order or if you’d like to discard a product or otherwise alter an order, please wait for it to arrive first and then return any unwanted products and place a new order if necessary. Read more about it here.

HATS AND SIZES - HOW CAN I BE SURE?

Most Breden's products are double-sized, therefore it’s much easier to nail the right size compared to other brands. However, you should always choose a hat according to your child’s (or your own) head circumference, not according to an existing hat or your child’s age because different brands may have different systems. To make it easier, see our size guide.

WHEN WILL YOU LAUNCH THE NEXT COLLECTION?

There’s always something new in the works! Not only are we launching new collections regularly, we also have some new designs coming up at least once during each season. The best way to always be in the loop is to sign up for our newsletters and follow us on Instagram and Facebook.

HOW SHOULD I CARE FOR MY MERINO WOOL PRODUCTS?

Correct care instructions is something we really care about! We care so much about caring, that we've written numerous blog articles about it. Find all our articles here.

DOES BREDEN HAVE ANY DISTRUBUTORS OR A STORE?

Breden does not have its own physical store yet but we do have a few good partners such as Rademar Sport and Tallinna Kaubamaja and Tartu Kaubamaja which are leading retailers in our country (Estonia). But in terms of „world domination“ we rely on our e-shop to do the heavy lifting, but if you are interested in becoming a distributor of our products in your region, don't hesitate to contact us marketing@mybreden.com.

If you still didn't the answer to your question, drop a letter to our happy customer expert Laura at laura@mybreden.com or click on the chat-bubble in the corner.