RETURNING PRODUCTS

Every now and then this happens. You chose the perfect product, paid for it, waited for its arrival and turned out it was not exactly what you were hoping for. Don't worry, all is well!

MY BREDEN'S RETURN POLICY

- Returns are free of charge!
- Since we do not exchange products it's actually much quicker and easier to make a new purchase and just return the previous.
- You have 14 days to return your product.
- All returned items must be clean, unworn and with labels still attached.
- Refunds will be issued approximately 3 days after the returned package has reached us, which may take up to 14 business days.

HOW DOES IT WORK?

The order was delivered via DPD parcel locker to Latvia and Lithuania - you will receive a separate SMS within 24 hours after collecting your order with a return code. Ensure you use the packaging from the original order and follow the parcel locker instructions after entering the return code. Please make sure you remove the original label from the packaging or cover it with the new return label that the DPD parcel terminal will print out for you.

The order was delivered via DPD parcel locker to Finland - to receive your return label, please register your parcel number HERE and follow the instructions provided for Pickup Shop return. Ensure you use the packaging from the original order.

The order was delivered via DPD courier or DPD parcel locker - Contact info@mybreden.com and we will send you the return label. Ensure you use the packaging from the original order and attach the return label provided. Return the order to the nearest DPD parcel locker and scan the barcode for the return. Follow the instructions provided by the parcel locker.

The order was delivered via DHL courier - Ensure you use the packaging from the original order and attach the return label provided. 

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